Frequent Questions & Answers
Need help?
Orders & Shipping
All in-stock orders will be shipped within 1–2 business days (there may be slight delays during Black Friday and Cyber ​​Monday sales and holidays).
Yes! We ship to 100+ countries worldwide.
A tracking number will be emailed once the order shiped.Alternatively, you can check the tracking information directly on your order page.
Contact our customer service immediately if you need to change your shipping address, size, or cancel your order. Orders can only be modified or canceled before shipment. Once shipped, changes or cancellations aren't possible.
Piercing Safety & Wearing Guide
We recommend using our jewelry for healed piercings. For fresh piercings, ASTM F-136 titanium, internal threaded, and threadless designs is better choice, also can consult a professional piercer.
ASTM F-136 Titanium
14K Solid Gold
These are the safest, hypoallergenic options.
Warm water + mild soap is enough.
Avoid harsh chemicals.
Product & Materials
Yes! OUFER BODY JEWELRY uses ASTM F-136 titanium, 316L stainless steel, 14K solid gold, and 925 sterling silver. These materials are nickel-free and hypoallergenic, suitable for piercings. But for sensitive skin, we strong recommend F136 titanium, which can help with wound healing.
Yes, we use Titanium 6Al-4V-ELI ASTM F-136, the same grade used by professional piercing studios.
For all the jewelry and materials, we don't recommend stay in contact with water for long time.
It is available with water for a short time.
Size & Fit Guide
Common Recommendations:
Belly Ring: 8-14mm
Nostril: 6-9mm
Septum:8-12mm
Nose Stud:6-7mm
Conch: 10-14mm
Helix: 6-12mm
Daith:6-10mm
Cartilage/Tragus: 6mm
Industrial: 14G, length varies per anatomy
Nipple-straight barbell:10-14mm
Nipple-clicker:12-16mm
Tongue:12-16mm
Lip:8-10mm
Common Standards:
Septum: 16G
Nostril: 20G/18G
Belly Ring: 14G
Cartilage: 16G
Tongue/Industrial: 14G
Lip:16G
Nipple:14G
Payment & Discounts
Visa, MasterCard, PayPal, Apple Pay, Shop Pay, Klarna/Afterpay...
Possible reasons:
- Cannot combine with other promos
- Minimum order not met
- Code expired
Don’t worry! It might be a pre-authorization, still pending. It usually releases back to your account within a few days.
Customer Support
Email us at support@ouferbodyjewelry.com or DM us on Instagram/Facebook.We reply within 24–48 hours.
Check your spam/junk folder first. If you still don’t see our response, feel free to resend your email a couple of times.
Customized Jewelry
Yes! For 14k products, we offer customization. Simply send our customer service your preferred style, size, and any special requests.